Terms of service

Terms of Service

Last updated: September 5, 2026

Welcome to Cuddlewild. These Terms of Service govern your use of the Cuddlewild website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service.

General

Cuddlewild reserves the right to update, modify, or discontinue any part of the website, products, services, pricing, or these Terms of Service at any time, subject to applicable law.

We may correct errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, or other information without prior notice.

Products and Availability

We make reasonable efforts to accurately display product descriptions, images, pricing, and availability. However, product colors and appearance may vary depending on your device and display settings.

Product availability may change without notice.

If a product becomes unavailable after you place an order, we may contact you regarding the issue and, where appropriate, provide a refund or other remedy required by applicable law.

Orders and Payment

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the selected payment method.

We reserve the right to refuse, limit, or cancel an order when permitted by law, including in cases involving suspected fraud, pricing errors, inventory errors, or other legitimate business reasons.

If we cancel an order after payment has been processed, we will issue an appropriate refund.

Pricing

Prices are displayed in U.S. dollars unless otherwise indicated.

Prices and promotions may change at any time. A price change will not affect an order that has already been accepted and confirmed, except where correction or cancellation is required because of an obvious error or applicable law.

Shipping and Delivery

Shipping information, estimated delivery times, and related terms are described in our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed.

Cuddlewild is not responsible for delays caused by circumstances outside our reasonable control, subject to applicable law.

Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

By purchasing from Cuddlewild, you agree to follow the applicable return procedures described in that policy.

Prohibited Uses

You may not use our website or its content for unlawful purposes or in a manner that could damage, disable, overburden, or interfere with the operation of the website.

You may not attempt to gain unauthorized access to our website, systems, accounts, or other users' information.

Intellectual Property

The Cuddlewild name, branding, website content, graphics, logos, text, and other materials provided by Cuddlewild are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, or commercially exploit Cuddlewild content without prior written permission, except where permitted by law.

Third-Party Services

Our store may use third-party services and applications to provide payment processing, fulfillment, shipping, analytics, marketing, or other functionality.

Third-party services may have their own terms and privacy policies, which may apply to your use of those services.

Disclaimer

To the extent permitted by applicable law, Cuddlewild provides the website and its content on an "as available" basis.

Nothing in these Terms limits or excludes any rights, warranties, remedies, or protections that cannot lawfully be limited or excluded under applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, Cuddlewild will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Nothing in these Terms limits liability that cannot legally be limited or excluded.